Privacy Policy
Introduction and Company Overview
The WINDOOR FACADE EXPO is hosted by Guangzhou JianKe Citiexpo Co Ltd, which was established by INFORMA EXHIBITIONS PTE.LTD. and Gongqingcheng Shouzheng Investment Management Partnership (Limited Partnership). This privacy policy is published by Guangzhou JianKe Citiexpo Co Ltd. The terms " WINDOOR FACADE EXPO ", "organizer", "we" or "our" appearing in this policy refer to Guangzhou JianKe Citiexpo Co Ltd. This policy is written in both Chinese and English, with both versions having equal effect. In case of any inconsistency between the Chinese and English versions, the Chinese version shall prevail.
This policy applies only to the products and services we provide and their extended functions, including apps, websites, WeChat mini-programs, and various products and services provided to you in new forms that emerge with technological development.
We take personal information issues seriously and commit to handling personal information of any customers, visitors, suppliers, employees, exhibitors, or other groups who interact with us responsibly in accordance with relevant Chinese laws.
When you use our products and services, browse our apps, websites and WeChat mini-programs, and contact enterprises, we will collect data and information. This privacy policy explains the methods we adopt to protect personal information and clarifies the types of data we collect, how we use the data, the legal basis for use, and the rights individuals have regarding their data.
What Information We Collect
This section specifies what personal information we will collect when you use our products and services, as well as what other personal information we will collect from other sources.
In this privacy policy, "personal information" refers to the types of personal information we can collect and use, specifically including the following information:
· Detailed contact information, such as name, email address, mailing address, and phone number
· Educational background, nationality, and professional information
· Demographic information, such as gender and date of birth
· Username and password
· Payment information, such as credit or debit card numbers, or bank account details
· WeChat nickname, WeChat avatar, WeChat unique identifier (UNION ID, external_userid)
· Submitted comments, feedback, posts, and other content, including survey information
· Interest and communication preferences for appropriate marketing consent
· Approximate location information, such as location information provided through web pages or WeChat mini-programs
· Images, including photos and video clips, such as those taken through cameras in our CCTV or mobile applications, or photos on activity credentials required for security purposes
· Identity verification information (such as passports) to comply with legal obligations in certain countries and provide visa invitation letters when required
· IP addresses, app, website, WeChat mini-program and other communication channel usage information, such as information obtained through cookies or other tracking technologies about your use of our websites and services
· If you communicate with us by phone, we may record the conversation in accordance with applicable law
· Device information and network information required for message push services in apps (device platform, device manufacturer, device brand, device model and system version, OAID, AndroidID, MAC, WIFI connection information, operator information, DHCP, SSID, BSSID)
· Device unique identifiers collected during app operation (IMEI/android ID/DEVICE_ID/IDFA, SIM card IMSI information, OAID)
· Sensor information (including gyroscope sensor, acceleration sensor, gravity sensor)
· Hotel names where you stay when participating in our activities
The above personal information involves the following categories of people:
· Potential customers, customer contacts, subscribers/users of our services and products
· Exhibition visitors, sponsors, exhibitors, and speakers
· Professionals featured in printed product manuals and other promotional materials, such as senior management
· Contacts of service providers and business partners
Personal Sensitive Information
If we collect or store personal sensitive information, such as information about health, religious beliefs, or political positions, we usually need to obtain your explicit consent. However, certain limited circumstances are exceptions, such as when you have an accident, we will not seek your explicit consent. If such circumstances occur, we will ensure your privacy rights are protected.
Sensitive personal information refers to personal information that, once leaked or illegally used, can easily cause damage to natural persons' dignity and bring risks to personal and property security, including biometric identification features, religious beliefs, specially designated identities, medical health information, financial accounts, personal whereabouts, and other information, as well as personal information of minors under 14 years old.
If we collect or store sensitive personal information, such as information related to health and financial details, we usually seek your explicit and separate consent. However, in certain limited circumstances, this will not occur, such as in case of accidents. If this happens, we will ensure your sensitive personal information is protected.
In offline activities within China, to fulfill legal obligations such as epidemic prevention and public security management, we may collect personal ID card numbers and ID card scanned copies, and retain this information for the necessary time within the retention period stipulated by laws and administrative regulations. We may also share this information with the government.
If you register as a merchant or other role requiring additional identity authentication, we may collect financial account information on our websites and WeChat mini-programs, such as data needed for payment processing and anti-fraud, including credit/debit card numbers, security codes, and other related billing information.
If you register for any of our on-site activities as a visitor through apps, websites, or WeChat mini-programs, we may collect your precise location to identify or verify user identity and for access control purposes.
Children's Personal Information
We provide services and products to business professionals. Products are not intended for use by children under 14 years old. We will not knowingly collect personal information from users in this age group. If we become aware of and have collected such information, we reserve the right to delete such information.
How and Why We Use Personal Information
This section explains how and why we use personal information.
Product Consultation, Sales, and Management
If you inquire about our products and services online or by phone, before you enter into a contract with us, we will use your personal information to answer these questions or take other measures at your request.
If you have purchased or registered to purchase any of our products or services (including trial purchases), we will use your personal information (including bank or bank card information) to provide you with products or services, send relevant notification information, process payments, and pursue debts.
For Telephone Training Monitoring and Quality Control
When our sales representatives communicate with you by phone, we may record the conversation content for training and monitoring purposes.
Exhibition and Event Management
If you participate in exhibitions as a speaker, sponsor, exhibitor, or participant, we will use your personal information when managing exhibitions, handling payment matters, and pursuing debts. This personal information also helps us conduct logistics management and analyze activities to ensure smooth operations and enable us to provide customers with better experiences.
We will also use your personal information to maintain databases that allow us to evaluate your quality as a speaker or sponsor/exhibitor, promote exhibitions, and encourage more people to participate in exhibitions.
With your consent to allow this, we will share your personal information with exhibitors of the upcoming event you will attend, so they can contact you in advance and arrange meetings with you during the event.
Additionally, we will take photos and videos at events, and attendees, speakers, sponsors, or exhibitors may appear in them. Within the scope permitted by applicable data protection laws, if you appear as an attendee, sponsor, or exhibitor in photos and videos we take at events, we will use these photos and videos for promotional purposes. Third parties may also take photos at our events, for example, to record exhibition booths or exhibitors they visited. We are not responsible for collecting or using images captured by third-party cameras.
If exhibitions use badge scanning technology, we will use your personal information to identify you at certain entry points of the exhibition, such as VIP areas, seminar venues, entry and exit areas, and other areas. In this case, we will obtain some of your location information. Badges and registration QR codes cannot be read remotely.
Personal information obtained through badge or registration QR code scanning will be used for entry control, security, and analyzing attendee traffic to improve exhibition experiences for attendees and others.
You can also allow exhibition exhibitors to scan your badge or registration QR code. If you agree to exhibitor scanning, exhibitors will know your contact information and use your contact information according to applicable data protection laws, exhibitor privacy policies, and other notices received or consents given when participating in exhibitions. In some cases, other third parties participating in our exhibitions will collect your information, for example, by taking a photo of a business card using our exhibition mobile application or scanning your visitor credentials. We are not the data controller of such data, cannot access this data, and are not responsible for third-party use of data. For more information, please refer to relevant third-party privacy policies or applicable terms of use for relevant applications.
When we host and manage online exhibitions or events, the organizer (and any third-party platform providers acting on our behalf) will use the personal information you provide during registration to host and manage online exhibitions, analyze attendee interactions and traffic, thereby improving attendee exhibition experiences and creating personalized exhibition experiences for you.
Marketing
We can use your personal information to send you newsletters, promotional product information, or other marketing emails to keep you informed of our developments, exhibitions, and products that may interest you. Depending on the nature of your interaction with us and applicable data protection laws, you can actively consent (i.e., opt-in) to receive marketing information from us, or we have the right to send you such information based on your consent to this privacy policy. You can choose not to receive marketing information afterward and have the right to change your marketing preferences at any time (see the "Your Rights" section).
In some cases, if we have a legal basis and you have provided a personal mobile phone number, we will send you marketing text messages or make phone calls for marketing purposes according to applicable data protection laws. If we have a legal basis and you have provided a personal postal address, we will also mail materials containing new product and event information.
Some of our exhibitions, products, and promotions are co-branded or sponsored by third-party exhibitors or sponsors. We will share your personal information with these third-party partners. In this case, we will send you clear notices according to applicable data protection law requirements, giving you the opportunity to choose to agree or disagree to share. Third-party partners will use your personal information according to relevant notices and their privacy policies, and such use is not governed by this privacy policy.
Customer and Potential Customer Management (Including Analysis and Product Management)
We will integrate collected personal information, including information described in the "What Information We Collect" section above and personal information we collect from specific reliable third parties. We will use this information to create personal profiles to determine your/your company's business preferences.
For example, we will compare information you provide when registering for events, information generated when attending events, first-hand information left when browsing our websites, information obtained through apps, websites, and WeChat mini-programs, and information obtained through third parties (data providers, etc.), to analyze, classify, and determine which market segment you belong to.
For Social Media Use
We will use your personal information when conducting marketing activities through social media platforms (such as WeChat, Weibo, and Baidu) to provide you with information related to upcoming events or new products and ensure you only receive advertisements related to our products and services. We will share your personal information with social media platforms to show you products and services from us or partners that may interest you when you interact with relevant social media platforms. We will also share your personal information with social media platforms so they can help us identify users who may have similar interests to you and show them relevant advertisements.
We will display products and services through company or brand pages on major social media platforms. If you interact with us on social media platforms, we will collect your personal information. Please note that when you visit and browse pages on these social media platforms, the platforms will set cookies and other tracking technologies on your devices.
The output results of such information will be provided to us (usually for statistical purposes, so we can understand user interactions with relevant content on organizer social media platforms). How social media platforms handle your personal information is their own responsibility. You can view their privacy policies and cookie policies on their websites to understand how they collect and use your personal information and how to use cookies and other technologies, including instructions on how to disable such functions.
Website and Mobile Application Operation
We can integrate visitor session information or other information collected using tracking technologies (whether or not you log into the website) with personally identifiable information to understand and analyze your online experience and determine which exhibitions, products, and services may interest you.
Our marketing emails contain single, unique advertising "web beacons" that tell us whether emails have been opened. This technology, combined with other technologies, can verify clicks on any links in emails. We use the above information for multiple purposes (including determining which emails interest you more) and ask users who haven't opened emails whether they wish to continue receiving emails. When you delete emails, web beacons are also deleted.
If you subscribe to online services, relevant emails will also contain a web beacon. We track your interactions with these emails and online services for authentication, verify your exhibition participation qualifications, help us determine what information interests you, and push customized advertisements to you on our websites.
If you don't want web beacons downloaded to your device, you should choose not to click links we send you or choose not to receive marketing emails or participate in online exhibitions. Such information may be associated with your personal identity.
Although we strive to provide you with choices when using our websites and WeChat mini-programs, we do not promise that we can receive or follow browser "DNT (Do Not Track)" markers.
In WeChat Groups, Online Member Communities, Bulletin Boards, and Chat Areas
You can choose to join WeChat groups organized by official corporate WeChat accounts, participate in online member communities on our websites, and create and publish personal pages and other information on our websites. These communities provide you with privacy control settings where you can choose to what extent to make public or share your personal pages and other information with others in the community.
Usually, you can find privacy control settings on the page for editing personal pages. You need to understand how privacy controls are set (including default settings) and choose how to share and protect the information you provide. By joining WeChat groups and participating in online member communities, you agree that other participants can use the information you provide to contact you.
If you disclose your personal information in communities, WeChat groups, or chat areas on this website or other websites or platforms you jump to because of using this website, other people browsing these communities, WeChat groups, or chat areas may collect and use your personal information. This may result in other community participants or related parties sending you information without your request. This situation is beyond our control and responsibility. Additionally, information you voluntarily share may involve personal information or even personal sensitive information about you or others. Please consider more carefully whether to share or even publicly upload relevant information when using our services.
If you interact with us in customer consultation chat areas, WeChat groups, or chat areas, we will use any information you provide to help recommend products and/or assist in confirming orders you wish to place.
Inquiries and Complaints
Personal information provided on "Contact Us" pages is used only to reply to or respond to relevant requests or question consultations.
To Fulfill Legal Obligations (Including Anti-Fraud Measures and Screening Obligations)
If you provide us with false or inaccurate information and we discover or suspect any fraudulent behavior, we can provide relevant information to anti-fraud agencies, which may also retain this information.
To ensure we comply with international trade sanctions laws and regulations, we will screen customers, manufacturers, and suppliers against applicable sanctions lists when appropriate.
To obtain event permits or respond to inquiries or requests from law enforcement agencies, we will also collect various types of personal information required by Chinese laws and regulations.
How We Protect Personal Information
We recognize that protecting and managing personal information is very important. We will handle all personal information you provide in the most careful and secure manner possible. This section will introduce some current security measures.
We adopt multiple physical and technical measures to protect personal information security and prevent unauthorized access, use, or disclosure of this information. We will store electronic data and databases in secure computer systems and control information access through physical and electronic means. We have established detailed security and data protection policies and provide data protection training for employees, requiring them to comply with relevant regulations when handling personal information.
Although we take all reasonable measures to protect personal information from unauthorized access, we cannot guarantee the security of information you transmit to websites or other services because we cannot control the information transmission process. We use HTTPS (Hypertext Transfer Protocol Secure), encrypting communication protocols through Transport Layer Security (TLS) for secure communication in computer networks. Websites load through HTTPS protocol (indicated by a lock icon in web browsers), ensuring the use of certificates issued by official security certificate authorities to transmit data to responsible service providers.
When using our websites, platforms, or WeChat mini-programs for business transactions, you inevitably need to disclose your personal information to potential trading parties. Please protect your personal information properly and only provide it to others when necessary.
Cross-Border Transfer of Personal Information
In principle, your personal information will be processed within the territory of the People's Republic of China. However, as a company jointly invested with the Informa Group, your personal information may be provided to affiliated companies under the Informa Group (including companies established outside the territory of the People's Republic of China) to achieve global management and business planning.
For example: Informa Group Limited located at 5 Howick Place, London, UK
For such cross-border transfers, if the personal information involved is processed based on consent, we will obtain your separate consent and meet the requirements and procedures stipulated by applicable Chinese laws.
In some cases, we may also use service providers outside China to assist us in processing your personal information. We will take necessary measures in accordance with law, including but not limited to obtaining your separate consent and entering into standard contractual terms with overseas recipients, stipulating the rights and obligations of both parties to ensure adequate protection of your personal information.
If you have any questions, opinions, suggestions, or complaints about the above cross-border processing activities of personal information, you can contact us through the contact methods listed in this statement or group privacy policy or contact overseas recipients.
Cookies
A cookie is a small text file containing a unique identifier that is automatically placed on a user's computer or other device when the user visits a website. Usually, users can control and/or modify browser settings to disable cookies according to explanations made by relevant suppliers in the following links:
- Opera
Third-Party Links
To provide you with products and services, we may share your information based on specific reasons. This section will explain how and why we share personal information.
Specifically, we will only share your personal information after separately obtaining your consent or in other situations where regulations do not require your consent, in accordance with Chinese data protection law requirements.
Sharing Information with Various Companies Under the Informa Group
As a member of the Informa Group, we may need other Informa subsidiaries to assist us in providing products and services or conduct internal analysis of the use of our and their products and services, so we need to share your personal information with affiliates.
If we will share personal information with affiliated companies outside mainland China, we will also ensure such sharing complies with the prerequisites and procedures set forth in the "Cross-Border Transfer of Personal Information" section. We only share personal information when necessary, and the purpose of such sharing is within the scope of purposes stated in this policy. If we share your sensitive personal information with affiliated companies, or if the affiliated parties we share personal information with change the purpose and/or method of personal information processing, we will seek your authorization and consent again.We will control the security of your personal information transmission and processing during sharing through systems, protocols, and technical means.
Sharing Information with Service Providers
We may share your personal information with third parties who assist in providing products and services and managing our business. These third parties include IT and marketing technology hosting suppliers, website and data hosting providers, mailing companies, advertising servers, logistics and general service contractors, debt collection agencies, on-site health and security partners, exhibition registration partners, sales platform providers, communication tool providers, booth designers/builders/installers, sponsorship/marketing/PR material suppliers, and other exhibition partners. We only share personal information with third parties when they need to provide you with our products and services.
We use network chat services such as WeChat (including Enterprise WeChat) that allow us to contact users and quickly and directly answer service questions from sales personnel and customers. We will ensure these service providers protect your data security, but these chats are only for quickly answering basic service questions, and you should not provide any sensitive personal information in these chats, such as bank card or credit card details.
Specifically, to ensure stable operation and function implementation of our WeChat mini-programs, enabling you to use and enjoy more services and functions, we will embed application programming interfaces (APIs) and software development kits (SDKs) from authorized partners (including WeChat companies, online banks, or third-party payment platforms). We will conduct strict security testing on APIs and SDKs that authorized partners obtain relevant information and stipulate strict data protection measures, requiring them to handle personal information according to applicable laws and regulations, this policy, and any other relevant confidentiality and security measures. Except where authorized partners separately obtain your consent.
The following SDKs may collect and use your data (including your Android ID and other device information). We list details about how these third-party SDKs collect and use your data and related privacy policies in the table below. When third-party SDKs used by online services change, we will update this list from time to time.
|
Third-Party SDK Name |
Purpose and Function |
Personal Information Types Collected |
Third-Party Organization Name |
Third-Party Privacy Statement |
|
DMHub WeChat Mini-Program SDK |
Please refer to collection details |
Please refer to collection details |
Shanghai Xinzhaoyang Information Technology Co., Ltd. |
https://api-docs.convertlab.com/v2/trackevent/dmhubsdk_privacy_policy |
|
Baidu Statistics SDK |
Application-side statistical analysis |
Please refer to its privacy statement |
Beijing Baidu Netcom Technology Co., Ltd. |
|
|
Getui Message Push |
Message push |
Please refer to its privacy statement |
Getui Co., Ltd. |
These personal information processors have obligations to comply with contractual obligations, thereby protecting personal data you provide to us.
Sharing Information with Other Personal Information Processors
We may share your personal information with trusted partner organizations for their marketing purposes, with your permission according to applicable data protection laws. We will inform you of the recipient's name, contact information, processing purpose, processing method, and types of personal information shared. If shared personal information is processed based on consent, we will also separately obtain your consent according to relevant legal requirements.
If you use any of our virtual products, such as online exhibitions, catalog websites, or webinars, or choose to allow us to scan your badge or registration QR code at exhibitions, we can transfer information you provide to third parties. Usually, information transfer will be completed in the following process: you access or interact with third parties as a user, such as visiting online exhibition booths, scanning your badge or registration QR code, or clicking brand assets provided by third parties. In some cases, you can directly contact suppliers or exhibitors on product display websites, who may subsequently contact you. In other cases, if our virtual products are sponsored by others, data will be provided to sponsors. Usually, if products are sponsored, we will notify you when collecting information.
If we determine you have violated laws and regulations or seriously violated relevant agreements and rules of the platform you signed up for, we may also share your personal information or business information to protect other users' personal and property security from infringement.
For Business Reorganization or Change Purposes
If we need to negotiate to sell all or part of our business to a third party, or sell ourselves to a third party, or are undergoing reorganization, we may need to transfer all or part of your personal information to third parties or their advisors during due diligence. We will sign confidentiality agreements with these entities to require reasonable confidentiality measures for your personal information.
Any information transferred to reorganized entities or third parties will be used for the same purposes specified in this policy or for analyzing any proposed sale or reorganization purposes. Third parties changing original processing purposes and processing methods will also re-obtain your consent.
To Fulfill Legal or Regulatory Obligations
To comply with laws and regulations and respond to regulatory requirements, we can process your personal information. This includes disclosing your personal information to third parties, courts, and/or regulatory or law enforcement agencies, responding to inquiries, litigation, or investigations from these agencies globally, or disclosing your personal information when necessary.
In some cases, if courts, public security departments, other judicial or law enforcement agencies, or government entities require us to provide personal information, we may need to disclose your personal information according to legal provisions.
Information Retention Period
We only retain personal information for necessary periods or periods permitted by relevant laws.
As described above, we retain personal information during the period we use personal information. We can continue using information for certain legitimate business purposes after stopping use. For example, if you choose not to receive our marketing information anymore, we will only retain limited data related to you to ensure we meet your requirements not to receive information. Additionally, to comply with legal provisions and protect or exercise our legitimate rights, we can also continue retaining your personal information.
When determining appropriate personal information retention periods, we will consider the quantity, nature, and sensitivity of personal information, potential risks from unauthorized use or disclosure of your personal information, purposes for which we process your personal information and whether we can achieve these purposes through other means, and applicable legal requirements. After the above retention period expires, unless we obtain your explicit consent, we will delete your relevant personal information or anonymize it.
Your Rights
If you have any questions about our use of your personal information, please contact us. Under certain conditions, you (or in limited circumstances, your close relatives) have the right to request us to take the following measures:
· Provide you with more specific information about our use of your personal information
· Provide you with copies of information content you have provided to us
· Update inaccurate parts of personal information
· Delete personal information we have no legal basis to use and any personal information collected in violation of relevant laws or our agreements with you
· Change the scope of your consent to our processing of your personal information or withdraw your consent
· Request transfer of your personal information to another personal information processor
· Cancel your registered account at any time
If you wish to exercise any of the above rights, please contact us. Our contact information is provided at the end of this policy.
For security reasons, we may verify your identity and review whether you enjoy these rights before processing your request. After confirming your identity, we will respond as soon as possible and provide replies or reasonable explanations within the time limits stipulated by laws and regulations.
However, in some cases, we may be unable to respond to your requests, such as requests related to the following situations:
· Our fulfillment of obligations stipulated by laws and regulations
· National security, national defense, and security
· Public security, public health, or major public interests
· Criminal investigation, prosecution, and trial
· Evidence of malicious or abuse of rights
· Protecting your or others' life, property, and other major legitimate rights and interests
· Responding to your request would cause serious damage to legitimate rights and interests of you or other individuals or organizations
· Business secrets
After you or we help you delete relevant information, due to applicable legal and security technology limitations, we may not be able to immediately delete corresponding information from backup systems. We will securely store your personal information and limit any further processing until backups can be cleared or anonymized.
After canceling your account, we will stop providing you with products or services and delete your personal information, except as otherwise provided by laws and regulations.
If you wish to exercise the above rights, you can send an email to databi-hk@informa.com. We will review your permissions and respond within 15 working days in most cases.
Updating Your Information and Marketing Preferences
We hope to ensure you always control your personal information. We strive to ensure your personal information is accurate and up-to-date. We will always provide you with options to unsubscribe or stop receiving marketing information.
Every email we send you will explain how to unsubscribe or choose not to receive marketing information. However, if you wish to update and/or correct personal information at any stage or choose not to receive marketing information, please send us an email with your request at: databi-hk@informa.com.
Contact Us
If you have any questions about this privacy policy, please contact:
Personal Information Protection Team
Email: databi-hk@informa.com
We hope we can resolve any privacy concerns you have. However, you always have the right to file a lawsuit in a court with jurisdiction at the registered address of Guangzhou JianKe Citiexpo Co Ltd. or appeal to regulatory agencies under data protection laws.
Changes to This Privacy Policy
To adapt to constantly changing laws, best practices, and changes in personal information processing methods, we may revise this privacy policy at any time by publishing revised versions on this website. If there are any significant changes to this privacy policy, we will issue notices via email or other means. To understand the latest changes, please check regularly.
The most recent update date of this privacy policy is December 16, 2024.
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